Senior Systems Analyst (Job #6363)

Location: Washington
Posted on: November 18, 2024

Job Description:

The Senior System Analyst will support the delivery of complex enterprise Information Technology solutions that use Microsoft, ERP and Cloud Computing technologies working as part of a team. This is a hands-on role that requires the delivery of program deliverables and requires, the SSA to have a technical background with prior development and infrastructure support experience. Must have the demonstrated ability to understand business requirements, analyze and create system requirements, create high quality technical deliverables for complex enterprise systems that include Microsoft technologies such as SharePoint, CRM, ERP Systems, Cloud Computing Platforms, Identity Management, Data Management and Security amongst others. Must have a strong client service and delivery oriented mindset and demonstrate the ability to provide innovative solutions to complex problems. Specific roles and responsibilities include, but not limited to:

Role

• Demonstrate strong understanding of complex enterprise systems including architecture, systems requirements, systems design, systems development lifecycle and management

• Understand and analyze business requirements and translate into system requirements captured in project deliverables including system design architecture, systems requirements and management deliverables

• Must have strong demonstrable understanding and working experiences with industry recognized system development and IT services delivery methodologies such as ITIL, RUP or Agile Delivery frameworks

• Strong process understanding of developing and delivering complex IT systems that include requirements discovery, design, implementation, testing and deployment activities

• Focused on meeting project commitments, including communications with customers, stakeholders, and helping co-ordinate and test the internal delivery of the solution.

• Be strong team player with the ability to multi-task and support assigned project tasks and activities with minimal supervision and training

Technical Knowledge and Experience:

• Lead in the discovery and design phases of a complex project and demonstrate the ability to discover and document requirements.

• Participate and contribute in the design and testing phases of the project by performing product research, analyzing solution alternatives, drafting recommendations and helping drive customers to decisions.

• Facilitate the definition of project missions, goals, tasks, and resource requirements; identify and document any delivery and solution risks.

• Facilitate the definition of service levels and customer requirements.

• Interact regularly with existing or potential customers to determine their needs and to develop plans for improving delivery.

• Work cross-functionally to solve problems and implement changes.

• Follow a defined, agreed upon project management methodology

• Perform testing and validation of the developed solution with the ability to perform simple technical tasks like logging into systems, generating test data, writing testing scripts/test cases and helping ensure the integrity of the developed solution.

• Be willing to contribute and assist in management related activities for small to medium sized project efforts.

Qualifications and Technical Skills:

• At least 8 years of increasingly responsible experience, including experience successfully managing various projects.

• Strong knowledge and experience in SDLC methodologies, Agile Methodology preferred

• Ability to grasp information technology concepts and processes.

• Working knowledge of existing and emerging technologies such as Microsoft SharePoint, Cloud Computing especially AWS and Azure.

• Strong aptitude for effective leadership.

• Bachelor?s degree required

• PMP certification preferred

• ITIL certification preferred

• Strong communication and organizational skills and experience

Keywords: , Catonsville , Senior Systems Analyst (Job #6363), IT / Software / Systems , Washington, Maryland